Neural Speech (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, purchase our services, or otherwise interact with Neural Speech.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

• Name
• Email address
• Phone number
• Company or business name
• Billing and service-related information
• Information you provide when requesting a quote or contacting us
• Project requirements, files, content, or other materials provided for our services
• Website usage information, such as IP address, browser type, device information, and pages visited
• Payment-related information required to process transactions

We only collect information that is reasonably necessary to provide our services, communicate with customers, process payments, and operate and improve our website.

2. Our Services

Neural Speech provides digital and IT-related services, which may include:

• Web development
• Website design
• Mobile application development
• Video editing
• Video animation
• Graphic and digital content services
• Software and technology-related services
• Other digital services requested by clients

The specific information required may vary depending on the service you request.

3. How We Use Your Information

We may use the information we collect to:

• Provide and deliver our services
• Respond to inquiries and customer requests
• Prepare quotations and proposals
• Process payments and transactions
• Communicate with you about your project or order
• Provide customer support
• Manage our business relationship with you
• Improve our website, services, and user experience
• Prevent fraud, abuse, and unauthorized transactions
• Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

4. Payment Processing

When you make a payment for our services, payments may be processed through third-party payment service providers, including Stripe and services provided through Stripe Connect where applicable.

Your payment card or other payment information may be collected and processed directly by the applicable payment service provider. We do not intentionally store complete payment card numbers or security codes on our own servers.

Payment providers may collect and process information according to their own privacy policies and terms.

For more information about Stripe’s privacy practices, please visit Stripe’s official website and review its current privacy documentation.

5. Sharing of Information

We may share limited personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These providers may include:

• Payment processors
• Website hosting providers
• Cloud storage and technology providers
• Communication and email service providers
• Analytics and security service providers
• Professional advisers where necessary

We require appropriate service providers to handle information only for legitimate business purposes and, where applicable, to maintain reasonable security and confidentiality.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, users, property, or the security of our services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, improve performance, understand website usage, and enhance the user experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Project Files and Client Information

If you provide files, documents, images, videos, website credentials, project information, or other materials to Neural Speech for the purpose of providing services, we may process those materials as necessary to complete the requested work.

We will use such information for legitimate business and project-related purposes and will take reasonable steps to protect it.

Clients should avoid sending unnecessary sensitive information that is not required for the requested service.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy practices, content, or security of third-party websites and services. We recommend reviewing the privacy policies of third-party providers before providing them with personal information.

11. Children’s Privacy

Our services are intended for businesses, organizations, and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where legally applicable
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed

To make a privacy-related request, please contact us using the contact information provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how Neural Speech handles personal information, please contact us: